Buona sera from Milano. I’m in the midst of a fast-paced business trip through Italy. I’ll provide some detail on it in the days ahead…it will not be a typical trip report. It was a fairly light week of...
No Lounge? No Problem! A Creative Solution from SWISS

SWISS is currently remodeling its Business Class and Senator Schengen lounges near the A-Gates in Zurich. As a result, these lounges will be closed until at least July. But that’s actually a GOOD thing. In the interim, SWISS provides...
Stunning: Pictures from the New SWISS First Class Lounge in Zurich

Leave it to SWISS to create a sophisticated, beautiful new first class lounge now open in the A Gates (Schengen) area of Zurich Airport. Like the E-Gates First Class Lounge, the bar design resembles a plane fuselage–made of beautiful...
A SWISS First Class Settlement

I wasn’t the only one who took advantage of the incredible SWISS First Class award space made briefly available last fall. Hundreds did, including many other bloggers. Robert from Milenomics shares of his settlement reached with Aeroplan. He had...
Live and Let’s Fly Weekend Digest: February 11, 2018

A pleasant Sunday evening to you from Los Angeles. It was a quiet week on the blog, but a busy week in life. I’m looking forward to the week ahead, but especially looking forward to a special family trip...
First Class: Lufthansa vs. SWISS

I’ve recently flown both SWISS and Lufthansa First Class. Which product is better? Certainly there is subjectivity in what I value and how I compare the two products, but I’d like to think this is not an arbitrary comparison....
Review: SWISS 777-300ER First Class Zurich to Los Angeles

After a nice meal in the first class lounge, it was time to board our SWISS First Class flight to Los Angeles. Unlike my usual reviews, where I line up to board well before announced boarding time, this time...
The Most Comfortable Bed I’ve Ever Slept in…was in an Airport Lounge!

One footnote to my SWISS First Class Lounge review from Zurich. The Hästens bed was truly the best bed I’ve ever slept in. There are many reasons to visit the SWISS First Class Lounge in E Gates area in...
The SWISS First Class Ground Experience

The day had arrived. It was time to fly SWISS First Class. This wasn’t my first time flying SWISS First Class, but it was my first time flying SWISS First from Zurich. Had I been flying alone, I would...
Aeroplan Sent Me a Certified Letter…

After traveling in Europe for nearly two weeks, I returned home to find a certified letter from Aeroplan delivered by FedEx. Here’s the unedited letter, concerning my cancelled first class tickets on SWISS: Dear Mr. Klint: Thank you for...
Update: SWISS Sends Second, Nasty Letter Blaming Bloggers

My ongoing battle over cancelled first class tickets on SWISS is a two-front war: one with with SWISS and the U.S. Department of Transportation, the second with Aeroplan. In the case of SWISS, recall that I filed a DOT...
Live and Let’s Fly Weekend Digest: January 14, 2018

I’ve just begun my next trip…it will be a busy week and much of it is still unplanned. It has been a relatively quiet week in industry news, with Alaska and Virgin now operating under a single certificate. A...