Abderraoof Alkhawaldeh is a motivational speaker and an American Airlines Executive Platinum member. He claims that AA cancelled his flight because crew members were suspicious of him and another Muslim passenger onboard. The incident occurred onboard AA5886, a Mesa-operated American...
Cathay Pacific Awards On AA.com = Very Bad News
Cathay Pacific flight awards are now easily bookable on aa.com using miles. What could be the downside? A big one, as it turns out. Cathay Pacific awards have always been bookable using your American Airlines miles. In the past,...
American Airlines Saboteur Mechanic May Have Terrorist Ties
Abdul-Majeed Marouf Ahmed Alani, the American Airlines mechanic who admitted to sabotaging an AA 737-800 in Miami, may have terrorist ties says prosecutors. The startling allegation prompted a judge to deny bail to the 60-year-old defendant. When he was...
Premium Award Seats Better For Balance Sheets
Airlines are happy to award more miles to customers who spend more money. But they sometimes forget that releasing premium award seats (business and first class) is better for the balance sheet too. If you are considering booking travel or signing up...
Busted AA Mechanic Was Fired From Alaska Airlines For Fraud And Incompetence
The American Airlines’ mechanic who admitted to sabotaging a plane in Miami was previously fired from Alaska Airlines. Abdul-Majeed Marouf Ahmed Alani was arrested by the FBI last Thursday and purportedly confessed to tampering with the Air Data system...
Unpopular: Variably-Priced Awards Are Better For Most
By November of 2019, the three largest airlines in the world (American, Delta and United) will all have variably-priced award flights in one form or another. Frequent flyers lament them, but for most travellers, it’s good news. If you...
American Airlines Mechanic Goes Too Far, Hurts Cause
It was revealed this week that an American Airlines mechanic was charged with sabotaging a flight from Miami, then he was arrested. This kind of action hurts their cause. If you are considering booking travel or signing up for a new credit...
Shocking: American Airlines Mechanic Charged With Sabotaging Aircraft
An American Airlines mechanic in Miami was arrested and faces sabotage charges. He has confessed to deliberately disabling a navigation system on an aircraft in hopes of securing overtime pay. On July 17, Abdul-Majeed Marouf Ahmed Alani allegedly tampered...
Black Man Says He Was Kicked Out Of First Class On American Airlines To Accommodate Emotional Support Dog
A black man has filed a lawsuit against American Airlines alleging racism and discriminatory treatment after he was removed from first class to accommodate an emotional support dog. Dana Holcomb was booked in first class from Las Vegas to...
American Vs. Delta: A Tale Of Two Raises
Delta Air Lines is not the only airline that offers its employees unsolicited raises. American Airlines did the same thing in 2017. But oh what a difference between those two raises. In a widely-praised move, Delta is giving employees...
American Airlines Gives Apologies, Delta Gives Raises
American Airlines is in a never-ending war with their employees, so much so that they instructed how to apologize better while Delta gives their employees raises. A tale of two airlines. If you are considering booking travel or signing up for a...
US Carriers, Asia Flights From Chicago Don’t Work
United has suspended Hong Kong flights from Chicago which follows a number of American Airlines discontinued flights from the windy city. Why can’t US carriers make Asia work from Chicago? If you are considering booking travel or signing up for a new...
Editorial: Ex-Cathay Pacific CEO Should Run American Airlines
Update: It appears that Hogg did not defy Beijing in such a dramatic fashion. In fact, the circumstances behind his termination remain unclear. The original article below remains unaltered. Leadership is built on integrity. Former Cathay Pacific CEO Rupert...
American Airlines Running Out of Employee Groups to Offend
This week, American Airlines revised its previous plans to not seek damages against mechanics and even the caterers have staged a sit-in. American Airlines management is running out of employee groups to offend. If you are considering booking travel or signing up...
Did American Airlines Really Downgrade Woman And Lock Her Dog In Lavatory?
A woman has sued American Airlines, claiming that she was kicked out of business class and her emotional support dog was locked in the lavatory by a crazed flight attendant. Avigail Diveroli was traveling from Miami to Los Angeles...
A Middle East Subsidy American Airlines Loves
For all its condemnation of alleged Middle East subsidies, American Airlines certainly loves them…when it is the beneficiary of them. Last week, I wrote about AA’s new service between Dallas and Tel Aviv, set to commence in September of...
Leaked: American Airlines Flight Attendant Sick Policy
Following a lawsuit filed by the State of New York against American Airlines, attention has been drawn to their Flight Attendant sick leave policy. I have published it here. If you are considering booking travel or signing up for a new credit...
Making Sense of American Airlines’ Latest Route Additions
American Airlines announced several new international routes this week. Is there any deeper strategy we can discern in the new routes? American will return to Tel Aviv, begin service to Africa for the first time, and expand in Eastern...
Contrary to American Airlines Own PR, They Do Penalize Workers Individually
American Airlines Public Relations contacted me to correct a previous article stating that the carrier was not going after employees directly. Now, there are two examples that this isn’t the case. If you are considering booking travel or signing up for a...
AA Flight Attendant Viciously Attacked By Emotional Support Dog
U.S. airlines have cracked down on emotional support animals this year, but the problem remains…as one American Airlines flight attendant can now painfully attest. On Monday, an American Airlines flight attendant was bitten by an emotional support dog on...