United recently announced a number of fleet changes that will be welcome news to elites at the 1K and Global Services level, clearly listening to customer feedback. Will American follow suit? If you haven’t followed us on Facebook or...
A Ploughman’s Lunch On British Airways

Each week, my Meal of the Week feature examines an airline meal from my travels over the years. This may be a meal from earlier in the week or it may be a meal served over a decade ago. I was...
United Polaris Dining: The Sad New State Of Affairs

Just how important is meal presentation in offering a premium business class product? United Airlines is betting that it simply doesn’t matter. At least that’s the only explanation I can come up with for its choice to begin pre-plating...
Review: United Airlines 787-9 Business Class Los Angeles To London

My flight from Los Angeles to London on United was a comfortable, consistent, and frankly boring. That’s a good thing on a flight you just want to sleep on. I reviewed this very flight two years ago and not...
Sharing a Business Class Seat

Some passengers book one business class seat or use an upgrade and trade use of the seat, splitting time between coach and business class. Is this right? Fair? Is it wrong? If you haven’t followed us on Facebook or...
Is There Actually A “Bad” Business Class Product?

My good friend Ed from Pizza in Motion recently wrote a story entitled, Here’s Why Most Of What You’ve Heard About Business And First Class Is Rubbish. This post represents my response to him. Ed takes issues with the...
American Airlines Award Availability Abides Abysmally

American Airlines has been stingy with award availability specifically since the merger with US Airways management. They say things have gotten better, but how do they explain wide open flights, 300 days in advance with no premium saver seats?...
United Stays Consistent: 787-9 LAX-LHR (Mini-Review)

On Thursday evening I flew from Los Angeles to London on United in business class. The experience was virtually unchanged from similar flights last year and the year before. Consistency is a good thing when done right. United has...
Air France’s Plan To Create A More Upscale, Premium Airline

Air France wants to become a more upscale, premium carrier. I’ve been so impressed with Ben’s Smith brief tenure at Air France-KLM. He has mended labor relations and is making great progress on overcoming what has been a turbulent...
10 Flights I Look Forward To In 2019

As we enter 2019, there are a number of airline premium cabin airline products I look forward to trying this year. Here’s the top-10 I will target, in order of priority: 10. American Airlines 777 First Class I have...
Will Cathay Pacific Honor First Class Fare Deal?

Happy New Year! I went to bed just after midnight last night in Germany and woke up with a flood of texts, tweets, and emails about cheap Cathay Pacific business and first class fares out of Vietnam. It was...
Super Cheap Business Class Fares To New York On Air Serbia

Air Serbia is offering incredible business class fares on flights to New York from Prague via Belgrade. If you’re looking for a New York getaway this winter or early spring, now is your chance. Fares from Prague to New...