Evading the TSA? No problem. Delta? Please. The only thing that stopped a woman from successfully stowing away on a flight was taking the wrong seat onboard… Sylvia Rictor almost made it. Somehow, she allegedly passed through a TSA...
More Hypocrisy: Delta Opposes Airbus Tariffs
Delta is protesting new tariffs the U.S. will levy against Airbus. I’m not a fan of them either…but Delta’s opposition represents another example of blatant hypocrisy. This week, the World Trade Organization (WTO) authorized the U.S. to levy $7.5BN...
Hey Delta, Where’s The Outrage Over Alitalia’s New U.S. Route?
Alitalia announced new seasonal service between Rome and San Francisco next summer. Did I miss the outrage from Delta? When Air Italy announced new service between Milan and San Francisco, Delta CEO Ed Bastian was outraged, penning a fiery...
Delta’s Investment In LATAM Is Pure Genius
Delta’s surprise announcement that it will spend $1.9 billion to acquire a 20% stake in LATAM is a shrewd move that will simultaneously strengthen Delta while hurting the competition. Yesterday, Delta announced it would form a significant relationship with...
Delta’s New JetBlue Containment Strategy In Boston
Delta is boosting transatlantic flights from Boston by 30%, with new service to London, Manchester, Paris, and Rome starting in 2020. Make no mistake, the move is targeted at JetBlue. Delta has built up its focus-city in Boston to...
SkyTeam Responds To Rebuff From Delta CEO Ed Bastian
Delta CEO Ed Bastian expressed indifference bordering on hostility to the SkyTeam alliance this week even though his airline is a founding member. Now SkyTeam has hit back, gently, with a reminder of the value that it brings travelers....
Delta Pushes Boeing To Develop 797
Delta wants Boeing to develop the 797…and is dangling 200 aircraft orders as a prize. Speaking to Bloomberg in New York, Delta CEO Ed Bastian said: I do anticipate they will do it. I hope they will do it....
Terrifying: Delta 767-300 Rapidly Descends 29,000 Feet
A Delta 767-300 diverted to Tampa after rapidly descending 29,000 feet in just seven minutes. Delta Flight 2353 was headed from Atlanta to Ft. Lauderdale on Wednesday when a cabin pressure irregularity occurred midway through the flight. While flight...
Prosecutors Say Man Scammed Delta Out Of 42 Million Miles
A travel agent “extraordinaire” has been indicted for allegedly committing fraud against Delta Air Lines. Prosecutors say the man scammed 42,000,000 miles from Delta. I see the case differently… Prosecutors have alleged Gennady Podolsky gamed Delta’s SkyBonus program to reap...
Airline Pilot Fails Sobriety Test Then Sues Police For Detaining Him
A SkyWest pilot is suing two police officers in Rapid City, South Dakota for false arrest, alleging defamation and slander. Police say they detained him on a tip that he reeked of alcohol and that he failed a sobriety...
How Delta And Alitalia Saved The Day After Air France Delay
Delta and Alitalia really saved the day after an Air France delay my clients in jeopardy of missing an important family event. My Award Expert clients were flying from Washington to Tel Aviv via Paris on Air France in...
A Costly Family Vacation For Delta CEO
I’m not going to impugn the motives of Delta CEO Ed Bastian. But there is simply no denying how incredibly costly his recent family vacation turned out to be. Bastian took some some heat (and not just from me)...
CEO Doug Parker Should Fix American Airlines, Not the Market
Following yet another co-operative op-ed, CEO Doug Parker of American Airlines had time to meet with President Trump this week to discuss Middle East airlines infringing on competition. He should fix his own airline first, not the competitive market....
Did Delta CEO Chicken Out Of White House Meeting?
A group of CEOs from major airlines in the USA…and one outside the USA, met with President Donald Trump in the White House yesterday to discuss objections over Gulf Carriers and Air Italy. But one vocal opponent was visibly...
Delta Hints At New Asia Flight From Salt Lake City Hub
With a major renovation underway and new partnership with Korean Air, Delta is eyeing Asia from its Salt Lake City hub. Salt Lake City is Delta’s fastest growing hub. Delta has grown by 30% at Salt Lake City since...
Delta Flight Attendants File Lawsuit Over New Uniforms
Two Delta flight attendants have initiated a class-action lawsuit against Land’s End, claiming their uniforms cause fatigue, headaches, and skin rashes. Gate agents and flight attendants are required to wear “Passport Plum” uniforms similar to the ones pictured above....
Passenger Mauled By Emotional Support Dog Sues Delta
Nearly two years later, a man has sued Delta and another passenger for negligence after being mauled by an emotional support dog on a flight to San Diego. Marlin Jackson claims he was sitting in a window seat on...
Delta Sends The Mailman To Hawaii
A retired Georgia mailman has been offered the dream trip of a lifetime thanks to his neighbors and Delta Air Lines. Jennifer Brett, a reporter for the Atlanta Journal-Constitution, caught wind that beloved postal carrier Floyd Martin was retiring...
Delta Throws IFE Shade At American Airlines
Delta took to Twitter to throw some “shade” at American Airlines this week over in-flight-entertainment. How important is IFE to your in-flight experience? While other airlines remove personal IFE onboard, Delta has added it. Over 600 mainline aircraft offer...
Delta CEO Fires Back At Senator Bernie Sanders
Delta CEO Ed Bastian swiftly and succinctly dismantled a poorly-researched tweet by U.S. Senator and Democratic presidential candidate Bernie Sanders (D – VT). I routinely cover airline CEO correspondence on Live and Let’s Fly and I do not think I have...