Businesses should not be measured by how they operate when things go right but rather how they react when things go wrong. United Airlines absolutely fell apart on a recent trip that experienced irregular operations before a dedicated employee...
Fascinating: Foul Play and Intrigue Onboard ANA Flight to Nowhere
Turns out there may have been a very good reason to turn an ANA flight around over four hours into its journey…a genuine stowaway onboard. > Read More: Supermodel’s Account of the 8hr ANA Flight from LAX to LAX I...
Supermodel’s Account of the 8hr ANA Flight from LAX to LAX
An ANA flight from Los Angeles to Tokyo turned around yesterday, four hours into the flight, after a potential stowaway was found onboard. Interestingly, play-by-play coverage was brought to us by Chrissy Teigen, a supermodel onboard (who View from the...
Bye, Bye Mr. Turkish Guy, Drinking Rakı and Rye
Forgive my pun playing on Don McLean’s famous American Pie in my title…I could not resist. Nor could a Turkish man resist his own bottle of Rye Whiskey at LAX last week. If you recall, my Turkish Airlines flight from...
Live and Let’s Fly Weekend Digest: December 17, 2017
After another trip to New York, I’m back in Los Angeles until tomorrow…when I’ll fly to Germany for Christmas. It has been a hectic month, so I am looking forward to some downtime. American Airlines’ opened a beautiful new...